GoDaddy · domains

How to point your GoDaddy domain at your Service Bay Digital website

Your domain is registered at GoDaddy. To make it serve the website we built you, you change two settings called nameservers in your own GoDaddy account. It takes about three minutes and you keep the domain.

Read this part first. Nameservers move your whole domain at once — website and email. GoDaddy says the same thing on its own help page. So do not change them until we tell you we have copied your email records across, or your email stops the same minute and you will not be told.

The steps

Tell us before you touch anything

Reply to our email and say go. We copy every DNS record your domain already has — your email records especially — into our system first, and we check them twice. Until that is done, changing nameservers is what breaks your email. After it is done, nothing breaks.

Sign in to GoDaddy

Go to godaddy.com, sign in, and open your Domain Portfolio. If you cannot remember the login, GoDaddy’s own “find your username or password” link on the sign-in page will sort it out — we cannot do this part for you, and no honest company would ask you for that password.

Open the domain

Select your domain by name. That opens its Domain Settings page.

Find the nameservers

Select DNS, then Nameservers. You will see the two GoDaddy nameservers your domain uses today.

Switch to ours

Choose I’ll use my own nameservers and enter the two nameservers from our email. They are different for every domain, so use the two we sent you — not two you found somewhere else.

Save

Select Save, then Continue. If your domain has Domain Protection on it, GoDaddy will ask you to confirm it is really you — a code by text or authenticator app if you have two-step verification, otherwise a one-time password emailed to the address on your GoDaddy account. That is GoDaddy checking, not us.

Tell us it is done

Reply to our email. GoDaddy says most changes take effect within an hour and can take up to 48 hours to reach the whole internet. We watch your email records the whole way through and check them again a day later.

Questions people actually ask

Will this break my email?

Not if you tell us first. GoDaddy puts the same warning on its own page: changing nameservers can break an existing website or email. The reason is that nameservers move the whole domain at once, not just the website. That is exactly why we copy your mail records across and verify them before you paste anything.

My domain says it is locked.

A registrar lock stops the domain being transferred to another company. It does not stop you changing nameservers in your own account, and we are not transferring your domain. You keep it, you keep paying GoDaddy for it, and you can point it back whenever you want.

Do I lose my domain?

No. It stays registered to you at GoDaddy and stays yours. All that changes is which company answers when someone looks your domain up.

My DNS is not at GoDaddy — it is somewhere else.

That happens more than you would think: the domain is bought in one place and the records live in another. The nameserver change is still made at GoDaddy, because that is the registrar. Tell us where your records live now and we will read them from there first.

Can I change it back?

Yes, in the same screen, and we will hand you your records to put back. Nothing here is one-way.

Steps checked against GoDaddy’s own help page, “Change my domain nameservers”, on 2026-09-02. GoDaddy can change its screens without telling anyone; if what you see does not match this page, tell us and we will fix the page.